(Montgomery, AL – February 28, 2022) Home Care Assistance of Montgomery announced today that it received the distinguished 2022 Best of Home Care –Top 100 Leader in Experience Award from Home Care Pulse, the leading firm in experience management for home care. The Top 100 Leader in Experience Award is the highest recognition awarded by Home Care Pulse and is only awarded to 100 home care businesses in North America. Recipients must consistently rank among the very highest in 10 or more quality metrics. As a Top 100 Leader in Experience Award recipient, Home Care Assistance of Montgomery is recognized among the very best home care providers participating in the nationwide Home Care Pulse Experience Management Program.
This accomplishment demonstrates Home Care Assistance Montgomery’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Home Care Assistance’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Home Care Assistance received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Home Care Assistance of Montgomery management team set goals to reach the highest level of Experience possible.
“We pride ourselves on delivering a high level of quality, professionalism, and expertise in home care,” says Kristy Butler, Owner of Home Care Assistance Montgomery and Home Care Assistance Auburn/Opelika. “We are very excited and humbled to receive this prestigious award and we look forward to earning it again next year with the help of our amazing clients, caregivers and staff.”
The Best of Home Care – Top 100 Leader in Experience Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider. Home Care Assistance of Montgomery has also been awarded the 2022 Leader in Excellence Award as well as both the 2022 Provider of Choice and Employer of Choice Awards.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of Home Care Pulse. “When we see agencies like Home Care Assistance that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. Home Care Assistance has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”
To find out more about Home Care Assistance’s commitment to experience, please visit www.HomeCareAssistanceMontgomery.com or www.HomeCareAssistanceAuburnOpelika.com You can also call them at 334-593-3988 or 334-744-7100
About Home Care Assistance
Home Care Assistance is the leading consumer health company in the in-home care industry, serving thousands of older adults across North America. The Company is recognized for its precision wellness and cognitive health platform and integrated partnerships with premier healthcare organizations. Our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in home care. We embrace a positive, balanced approach to aging centered on the evolving needs of older adults.
About Home Care Pulse
Home Care Pulse leads the home care industry in experience management, online training, and review management. Through its Care Intelligence Platform, HCP empowers home care providers to attract and retain caregivers even during a historic caregiver shortage. HCP also conducts the annual Home Care Benchmarking Study, the most comprehensive survey of home care providers in North America and administers the annual Best of Home Care awards to agencies that achieve best-in-class client and caregiver satisfaction scores. For more information, please call Home Care Pulse at 877-307-8573 or visit homecarepulse.com.